This Privacy Policy explains how TRULINE General Contracting ("TRULINE," "we," "us") collects, uses, and protects the information you provide when you use our website or request our services. By using this site or contacting us, you agree to the practices described below.
Information We Collect
We only collect information you choose to give us. When you submit a contact or quote request, that typically includes your name, phone number, email address, property address, and any details you share about your roof. Our site may also collect basic, non-identifying analytics such as pages visited and general location, used only to improve the site.
How We Use Your Information
- To respond to your inquiry and schedule a free inspection or estimate
- To provide quotes and carry out roofing services you request
- To follow up about a project, warranty, or service question
- To improve our website and the services we offer
Calls & Text Messages
If you give us your phone number and opt in, TRULINE General Contracting may call or text you — including by automated technology, prerecorded or artificial voice, and SMS — about your request, your project, and occasional offers. Consent to automated marketing calls or texts is not a condition of purchase. Message and data rates may apply; message frequency varies. You can opt out at any time by replying STOP to a text, asking to be placed on our do-not-call list, or contacting us using the details below. We do not sell or share your mobile opt-in information or phone number with third parties for their own marketing. See our SMS Terms for more on our text-message program.
How We Share Information
We do not sell your personal information. We only share it when necessary to provide our services — for example, with an insurance carrier when assisting with a claim at your request, or with a service provider that helps us operate (such as our website or email host). We may also disclose information if required by law.
Data Retention & Security
We keep your information only as long as needed to serve you and meet our legal and business obligations, and we take reasonable measures to protect it. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your Choices
You can ask us to update or delete the information we hold about you, or opt out of follow-up communications, at any time. Just contact us using the details below.
Contact Us
Questions about this policy? Reach us at office@truline.org or 304-660-3397. TRULINE General Contracting, Beckley, WV.
This policy is provided as a general template and should be reviewed by a qualified attorney before publication.